It Always Feels Good ...
... when your customers think you are doing a good job and take the time to write and let you know.
On this page, you will find a small number of randomly selected testimonials from various customers who have been kind enough to tell me what they think of the service I offer. Thank you to every one of you!In order to protect the identities of my customers, only their initials and an indication of where they live is displayed here. I do, however, have copies of all the original letters, emails and customer survey results available for inspection.
|Mark supplied and installed my system shortly after we moved into the area almost 20 years ago. I agreed to the yearly maintenance package as much for the home insurance benefit as anything else but have to say it is well worth it for the peace of mind also. Mark is a very nice, very friendly guy who knows his stuff. Excellent service at all times. |
|-- Mr D D, Cheadle Hulme|
|Mark Rowe serviced our alarm in our previous house (having fitted it for the previous owners) - the level of service, quality of the alarm and his advice was so good that we asked him to fit a new alarm system when we moved in to our current house last year and he continues to service this for us. Mark has always given us a really reliable service and we would happily recommend him. |
|-- Mrs S B, Cheadle Hulme|
|We have known Mark for 20 years - since our original alarm installation. |
The quality of the installation / systems has been excellent - we have never had any problems.
The annual maintenance visit is good value, reassuring and has given the opportunity to upgrade as we go along.
Everything Mark has put on this website is true - hoighly recommend you get in touch!.
|-- Mr F C, Poynton Cheshire|
|Mark fitted my alarm some 8 years ago with an annual service ever since and I have had absolutely no problems (no faults, false alarms). Mark is a friendly and professional chap and I would recommend him to anyone looking for a new or replacement alarm system. |
|-- Mrs A P, Manchester|
|We were immensely pleased with the whole service provided by Rotec Alarms. Mark came round to the house on the same day as contacting him for an enquiry. Mark was extremely professional and gave a competitive quotation with the availabiilty to fit soon after. He fitted a full alarm system quickly and without sustaining damage to surrounding decor. He was very conscientious and insisted upon taking his shoes off in the house! Upon fitting the alarm, Mark gave a full tutorial on how to use the alarm as well as leaving full written instructions. He was additionally reassuring in that he advised us to contact him if we experienced any user difficulties. We are extremely pleased with the service we received form Rotec Alarms and have recommended Mark to friends and relatives, where he has fitted another faultless installation. Thank you very much. |
|-- Mr P C, Manchester|
| Randomly selected from 48 available testimonials.
For the last 28 years, since 1991, I have been installing and maintaining residential burglar and intruder alarms for domestic customers and helping to bring peace of mind to families in the Manchester and Cheshire areas.